One call to bt and it’s sorted 5*. Once sorted by bts help desk, calls are crystal clear and i’ve not had a singe ppi/nuisance call. I couldn’t tell you the fix as it’s so long winded into menu system you are changing things you really shouldn’t be mucking about with, good job bt talk you through it or better still just fix them before you ship them.
Good functionality, good sound quality but did need to update configuration with bt support. Product functionality is good in that it syncs with your mobile phone, you also have the ability to connect to your mobile to receive and make calls which is useful. The major drawback, which was the noted by other people, was the sound quality which drops and makes calls sound broken. I called bt and they were aware of a small number of handsets which had this fault, they talked me through a fix with the hidden settings and it corrected the problem. Now the quality of the calls is crystal clear.
BT 9500 Halo Nuisance Call Blocking Cordless Home Phone with Bluetooth and Answer Machine – Black, Single Pack
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- Block up to 100% of nuisance calls
- 1.8 colour screen and elegant design
- Register up to two mobile phones and synchronise mobile contacts to your home phone
- Make and take mobile calls from your home phone even where there’s no mobile coverage
- Quick, free software update from BT helpline 0800 145 6789 when you first set up your phone to ensure your Halo is using the latest software
Please don’t be put off by the audio. I didn’t buy from amazon but sorry to see the bad reviews about audio quality. Please if your having audio problems with the halo call the help line the software in the handsets needs a modification you will be talked through it very easy to do. After you’ll have a first class phone best dect phone i’ve ever had and i have had dect phones since they first came out.
Don’t let the known fault put you off. . The clipping, voice dropping out, problem which some people are reporting is a fault bt are aware of. If you buy one of these and experience the fault, just call the bt help line and they will talk you through the fix. Pros: -call blocking works well. -easy setupcons: -a little expensive -there is no wall-mount option.
Should 5* if simple fix works. Like previous reviewers we’ve had problems with transmission. I preserved till almost returning, but i phoned the product helpline and on a returned call was talked through a simple set of procedures to cure this problem by a very helpful and patient lady called sarah. This is a great phone with lots of useful features. I have owned this phone for nearly four months and have not had to answer one nuisance call. You can set this to block all international calls and then let any wanted ones back in on an individual basis. It’s useful to take the update call on non halo extension or mobile.
BT 9500 Halo Nuisance Call Blocking Cordless Home Phone with Bluetooth and Answer Machine – Black, Single Pack : Great now bt have a sound fix. I bought this phone previously at nearly twice the price and had to return it because of the sound issues. Seeing reviews that said you could call bt to get it fixed i purchased it again as sound aside it was excellent. I rang bt when i got it and they talked me through a very quick fix. Now works perfectly a fantastic phone.